Computer newbies forum: Microsoft Ofiice Document Scanning Problems

by: vrygreen February 24, 2013 8:23 PM PST

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Microsoft Ofiice Document Scanning Problems

by vrygreen - 2/24/13 8:23 PM

Hi

I'm running windows 7 and trying to scan using "Microsoft Ofiice Document Scanning" but after I scan a page the following message pops up:

"Cannot create temporary image file. Check disc space and permissions."

When I click "Help" I get the following message:

"I get the message 'File save failed.'
You might be out of disk space. Try to save the file again. If you still cannot save the file, check the available space on your hard disk, or save the file to another location such as a floppy disk or Web folder."

I have 356gb of space, and there's no option to save a file!

I'd been using this scanner for a couple of years and it worked just fine. However, I recently had my hard drive replaced and haven't been able to run the snanner since. My "Windows Fax and Scan" still works fine, but I need the other scanner for multiple document scanning.

Can anybody assist me with this?

Thanks in advance.

VG

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