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Computer newbies forum: Mouse recogintion problem.

by: standeb February 1, 2013 3:30 PM PST

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Mouse recogintion problem.

by standeb - 2/1/13 3:30 PM

Hello all,

I still run win XP SP3. Mysystem information is as follows:-

OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name MR-5A630AEF9F78
System Manufacturer MSI
System Model MS-7597
System Type X86-based PC
Processor x86 Family 16 Model 5 Stepping 3 AuthenticAMD ~3013 Mhz
BIOS Version/Date American Megatrends Inc. V10.2, 3/14/2011
SMBIOS Version 2.5
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name MR-5A630AEF9F78\mr smart
Time Zone SA Western Standard Time
Total Physical Memory 4,096.00 MB
Available Physical Memory 2.16 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.94 GB
Page File Space 4.81 GB
Page File C:\pagefile.sys

I use a Wacom pen tablet as well as a mouse trademarked Illusion. Both are said to be compatable with XP. In the last three weeks I have noticed that the mouse suddenly freezes up. I checked in the device manager and found a message that the mouse reported a problem and windows stopped it. I restarted the system and the mouse worked. This occured a second time and this time the mouse stopped working altogether. I began using a fancy mouse trademarked Avon. This is a USB mouse that does not come with a CD. The mouse first referred too is a PS2 mouse. However the same thing now happens frequently with both the mouse and the pen tablet. Both tablet and mouse are connected at the same time. I am wondering whether I should use them one at a time or whether the USB port and the PS2 ports are now defective by reason of age and should be replaced.

I am thankful for any assistance with a view to solving the problem.


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