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Computer newbies forum: Malawarebytes

by: crazyfrustrated January 18, 2012 7:32 AM PST

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Malawarebytes

by crazyfrustrated - 1/18/12 7:32 AM

I have tried a few times to load the malawarebytes to my computer, but it always says "access denied" then backs out. Also, all my pictures from my computer and "favorites" on the Internet are gone. As far as I can tell, they aren't hidden. I tried a recovery program, but it didn't work. Any help would be greatly appricitated!! Thanks!


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by crazyfrustrated - 1/18/12 8:13 AM

In Reply to: Malawarebytes by crazyfrustrated

Also when I try to Google something, when I click on the link, it redirects me to another site. Usually another search engine that I have never heard of. Thanks again for your help!


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I suggest...

by Willy - 1/18/12 9:48 AM

In Reply to: More by crazyfrustrated

You have the "redirect malware/virus". Provided you have access to another PC, do so. On that other PC, download SAS or similar flash drive or CD based(burned to) and allow to boot into "safe mode w/networking" the problem PC. As it is, you may not be able to do d/l'ing or accessing help sites if the malware is at work. Also, besides using the corrective s/w, once done, you *may* need to disable the restore feature. The restore files often are used to store malware and allow it to return after being cleaning, once it truly is cleaned and problem doesn't appear again, re-enable the restore and do a restore point. I also suggest you visit the spyware, virues, security forum and query there also. use the sticky post for links of helpful pgms..

tada -----Willy happy


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Instructions For Removal

by Grif Thomas Moderator - 1/18/12 11:04 AM

In Reply to: Malawarebytes by crazyfrustrated

Please click on the link below and follow all of the steps mentioned there, including running rkill, Malwarebytes, the TDSS removal tool, then the Unhide.exe cleanup tool. Ignore the "ads" in the upper section, but scroll to the "Remove System Check (Uninstall Guide)" section, then follow all the "Automated Removal" steps below.

http://www.bleepingcomputer.com/virus-removal/remove-system-check

If you can't download the files on the infected computer, you'll need to use a separate "clean" computer to download the files mentioned, then copy them to a CD or flash drive, then transfer them over to the infected computer, where they can be run.

Hope this helps.

Grif


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