Cannot Open IncrediMail Xe ~ HELP!
by Marilyn66 - 12/15/04 1:28 PM
Hi there everyone, I am new to these forums and I hope someone can direct me.
I have been using the free version of Incredimail w/smiley Central for the past year or so. Recently I did a spyware/adware check and Spybot S & D detected a problem. I did a clean up and now I cannot open my Incredimail Xe. It gives me an error message telling me that the correct version of the Flash plug-in is not installed... takes me to the Macromedia website. I had to download Shockwave via the stand alone method. I also reinstalled IncrediMail Xe. So, I have both up to date versions, but I STILL get the same error message. I am able to access other websites that use Flash and it is fine. So, I am at a loss. It appears that Incredimail does not detect the Flash/Shockwave??!
I have reverted back to Outlook Express. However, I want to get at the information in my Incredimail folders/address book/etc., save this info and get rid of Incredimail (since I've been hearing that the free version is spyware and there is virtually no tech support.)
I would like to get into Incredimail because it would be easier and faster (?) to transfer my goodies from there.
Any suggestions? I am using Win 98 & IE version 6.
Thank you in advance