Computer newbies forum: New Monitor, Old Computer, Video Card error

by: dixie94 March 22, 2009 7:44 AM PDT

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New Monitor, Old Computer, Video Card error

by dixie94 - 3/22/09 7:44 AM

Hi, I recently was given a new monitor and old computer. I'm trying to set up the computer but the monitor gives me a message saying a video card has already been installed. I can't get to the normal Windows screen or any other screen. Also, b/c the keyboard and mouse are new (wireless), I can't even set them up to try anything. I do have another keyboard/mouse I can use if necessary.
I tried buying and using a DVI adapter since the monitor came with a DVI cable also. That produced nothing, couldn't even find the signal.
I tried inserting the cable to the port underneath the regular monitor port on the computer but it won't fit inside. It seems to be the same size but neither go inside the other. Someone suggested getting an adapter to use that port but at the store, I was told that is incorrect b/c the second port is a data port. Nonetheless, I can't find an adapter to try it.
I have no idea what to do now.
As for what video card(s) was installed on the computer, I have no idea nor does the previous owner.
The computer is: Dell Optiplex GX620
The monitor is: Samsung Syncmaster 2220 WM

Please, give any answers in very simplistic computer terminology. I don't know the accurate terms for things but really need help with this problem. I don't want to have to buy a new computer.

Thank you!

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