computer is freezing and mouse won't move
by mrsmcgee - 4/30/07 9:20 AM
I don't know my configuration, but I have a Compaq Presario, and Windows XP Home Edition operating system. I had to restart my computer in safe mode twice before it would load up properly. And every time I try to open my AVG 7.5 anti-virus program to run a virus scan, my computer freezes. This also happens when I try to open my Ad-Aware SE Personal spyware program. My mouse won't move, and even ctrl-alt-delete won't work! Can someone help me, as I have no clue what to do next!