Computer newbies forum: Device manager / Windows XP Pro / Sound card drivers

Gateway MX6441 Notebook Specifications
Part Number: 1009033Gateway MX6441 Notebook

Feature Description
Processor AMD Turion 64 Mobile Technology ML-34
Operates at 1.8 GHz | 1 MB L2 Cache
HyperTransport technology at up to 1600 MHz
Screen 15.4-inch Widescreen Ultrabright WXGA TFT
Chipset ATI Radeon Xpress 200M Chipset (RS482M)
Memory 512 MB DDR 333 MHz (1 512) PC2700
Expandable to 2 GB
Total Slots: 2 DDR2 Slots | Available Slots: 1 DDR2 Slots
Video ATI Radeon Xpress 200M Integrated Graphics
64 MB shared video memory
Audio AC '97 2.3 Compliant Audio
Built-in speakers
Hard Drive 80 GB hard drive (4200 RPM)
Optical Drive DVD+/-RW Multi-Format Double Layer (up to 8.5 GB)
Write maximum: 8X DVD +/-R, 6X DVD-RW, 8X DVD+RW, 2X DVD-R DL, 2.4X DVD+R DL, 24X CD-R and 16X CD-RW
Read maximum: 24X CD-R/RW/ROM, 8X DVD-R/RW/ROM, 4X DVD+/-R DL, RAM

Media Reader 4-in-1 Digital Media Manager
Secure Digital (SD), Memory Stick, Memory Stick-Pro, and Multimedia card (MMC)
Modem 56K ITU V.92 ready Fax/Modem
Network 10/100 Mbps built-in Ethernet
802.11g Wireless LAN (up to 54 Mbps)
SecureEasySetup, 125 High Speed Mode
Interfaces 4 - USB 2.0 Ports
1 - VGA External Connector
1 - IEEE 1394 port
1 - RJ11
1 - RJ45
Microphone In
Headphone / Audio Out

Pointing Device Touchpad with Vertical Scroll Zone
PCMCIA 1 - Type I or Type II; Card Bus
Battery 6-cell Lithium-ion
Dimensions 1.31 to 1.40-inches H 14.09-inches W 10.39-inches D
Weight 6.28 pounds (2.92 kg)



I recently formatted my notebook from Windows XP to XP Pro and in the process of reloading my drivers, the Multimedia Audio Controller had an explanation mark next to it in Device Manager. I tried to update the driver via Device Manager. It didn't update unfortunately. Then, I went to the Gateway driver page for my notebook; I currently have all of the drivers installed that they provide. Then I moved on to the driverguide website. I found the correct drivers for my notebook. It has a motherboard or onboard sound card called the AC'97 2.3 made by Realtek. I then went over to Realtek's website/driver page. I installed the correct driver, and this removed the yellow question mark next to Multimedia Audio Controller. Under sound, video, and game controllers in the Device Manager, I see, Audio Codecs, Legacy Audio Drivers, Legacy Video Capture Drivers, Media Control Devices, Video Codecs, and Realtek AC'97 Audio. The Realtek icon has a yellow question mark on it, none of the others do. I then tried to update the driver for just that specific icon. It didn't work (cannot install/find this driver message). Lastly, I have noticed that in the Device Manager, none of the Sound, video, or game controller properties have a location, they all say unknown. Does anybody have a solution to the yellow question mark for this specific driver??
Or how to get my sound card working in general with or without this driver??!!!