Alert from CNET Staff

 Attention forum users:  We want you to try out the new CNET forums platform! Click here to read the details. Thanks!

Computer newbies forum: Defrag and Diskeeper problems

by: nenay8 November 4, 2006 10:30 AM PST

Like this

0 people like this thread

Staff pick

Defrag and Diskeeper problems

by nenay8 - 11/4/06 10:30 AM

My initial proble began when I tried to run my Windows XP Defrag...I would get a message saying that "Disk defragmetor has detected that CHKDSK is scheduled to run on the volume:(C:). Please run CHKDSK /f."
Alright, so I tried that and then would receive a message at the third stage of the CHKDSK that says, "Unable to write to attribute 128 of file 9."

I am therefore going around and around in circles as I cannot run my defrag, as I continue to get the message as mentioned above, and when I run CHKDSK /f, that is not helping either.

So...I then purchased Diskeeper online, thinking that might help me as I had read good things about this program in your column. I had no problem downloading it but have a problem in the installation process. I have written to the Diskeeper Help site several times and their information to me is not helping. It would appear that my problem is this...When I try installing Diskeeper from the Installation Wizard, I receive error message 1920, which says that..."Service Diskeeper failed to start. Verify that you have sufficient priveleges to start System Services." Well, when I go to the Services panel, find Duskeeper and try to start the program (which I had set to "Automatic", I receive another error message when I try to start it. This is error message 1062, which says..."could not start the Diskeeper service on the local computer. Error 1062. The service has not been started." I have gone through everything to try and find why the service will not start and cannot find a thing.
Can anyone help me with either of these defrag problems?
I am running Windows XP Pro-Service Pack 2
Computer: Seanix Intel(R)
Pentium (r) 4cpu
1400 MHz
1-40 GHz, 256 MB of RAM


Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to


Thank you. Sent email to


You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.


Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.


You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.