Computer newbies forum: No sound on Dell Inspiron 5100

by: tlove258 September 4, 2006 6:29 AM PDT

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No sound on Dell Inspiron 5100

by tlove258 - 9/4/06 6:29 AM

I'm working on a Dell Insprion 5100 - After the last time I reformatted the unit, there is no sound. Device Manager shows no errors in Sound, but I cannot install the SigmaTel STAC 9750 AC97 drivers.

I have gone to the Dell site and tried installing all the Recommended and Optional drivers, but each install fails. I get one of two messages. The first message is: Device Object not present, restart the system and run setup again. The other says: Invalid operating system parameter, or this Installer doesn't support this Operating System.

I find this quite odd, since it is a recommended download from Dell for this specific system. Nevertheless, I am at a loss as to what to do next.

I found a similar post, and the other person managed to get sound after downloading from Dell, but obviously, that's not working for me.

Is it possible that the integrated sound card is cooked, or does anyone have some other options for me?

Thanks in advance for any help.

TL

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