horrible windows 8 experience
I've had nothing but horrible luck with windows 8. Windows 7 was near perfect and I liked it, but I thought for $39.95 and the PRO version, that it was a great deal so I went for it. It turns out I have paid money ( cheap though it was overall?) for a PRE RELEASE quality OS.
Im disgusted, completely.
My view of microsoft is tarnished,and I won't forget this nightmare they have subjected me to. All my hardware showed to be supported, and none of it, short of maybe the dvd rom dried is even a little bit old, and the dvd drive lables disks so I truly doubt it is THAT old (burn right or whatever its called).
My 90 days are up now, lucky for microsoft,but whenever a issue crops up, instead of FIXING it by replacing it with the FILE that has gone bad ( you know, like dll's, etc.), they just say REPAIR by reinstalling ( except for yes, my files/folders,but the install STILL takes almost a half hour, and that is absoltely idiotic). Give me a break, as that is horribly and inexcuseably INEFFICIENT.
Now I have an error where File Explorer only shows 3 things: favorites, Libraries and homegroup, though its a random problem. Too bad for me, even though the issue started easily a month ago and had I done something about it THEN I would have had help, now they want to charge me for it. So much for decent, moral customer support huh ?
I've had tons of 'support' online, where they take over computer, and try to help,and most of the time they are from india, and are TERRIBLY hard to understand,actually worse than some astralian accents which are reallly really bad to listen to if you aren't native.
That is just a fact, nothing not headed here at all,and Im sure everyone knows precisely what Im referring to.
It's just more crap from microsoft, when before all this nightmare I supported them. Now all I want to do is get a mac!
THis computer is barely 4-5 years old, ( self made, worked gloriously on windows 7 for 3 years at least)so I am tempted to assume that windows 8 compatability is really really terrible.
I even ran a prescreening to verify that, and all was fine,short of a few apps that would need reinstalling...no biggie right ?
I am horribly soured on windows 8, even though I realize its a OS for a next generation, but man, while I love my windows 7 phone device, and I hate to sound immature,,but this SUCKS.
I expected better from microsoft honestly,but it seems EVERY company out there is outSOURCING to india, and while usaully they are almost TOO nice as support; understanding them is often a total NIGHTMARE.
IT used to be when you called into support, you got someone who spoke native ENGLISH, but not anymore. It's happening everywhere, and Im absolutely sick and tired of it. Anyone else ?
I have NOTHING against anyone who needs a job and offers 'credible' support, but when you can barely understand them, and they repeat things back to you and its WAY OFF, then am I suppose to say nothing and be a good littlle boy and shut up about it ?
That is my windows 8 experience.
The reason I bring that up, is the least time I used a mac ( when I had my imac G5,which was AWESOME, short of a few upgrade issues ), I called in for support, and I always got someone who spoke native english,and it was SO REFRESHING. It's nice not to struggle to undestand someone, or struggle when they have no clue what you just said, even though it was clearly enunciated and spoken with pure fresh native english.
That's life with companies that are too CHEAP to give proper support, for paying customers.
The main problem right now though, is that I feel I wasted my time buying this JUNK, when I had a perfectly fine working windows 7 environment, but thought windows 8 looked slick and read it booted faster , etc. etc.
Boy was I fooled. Never again Microsoft. You can keep your garbage.
Yes, I feel slighted 100%, and this is my opportunity to speak out and by heard, because I did not deserve this treatment by a supposed 'team' of support engineers, which often could not understand me. Microsoft should be better. Is all their funding going to fund xbox or something ????
Thx for reading this rant, but Microsoft had that coming, and then some.