Acer aspire 7741Z power light shows then shuts down
by Clabaughj - 7/20/13 11:56 AM
I have had this laptop for a few years and it has been great. Just a few days ago it started doing some weird stuff. When pressing the power button the blue light appears but nothing else happens. Then the light goes away and occasionally will reappear. The wireless and hard drive lights never illuminate nor does the fan run. Screen stays black as if machine is still off.
Confirmed power supply and battery charge. Both are good.
The weird thing is that eventually it will turn on and can be used for a decent amount of time. But will also shut off occasionally if we are lucky enough to get it to actually turn on.
We have tried the battery removal and holding power button down for 30- 60 seconds process without success.
Other times the screen will go black and then shut down soon after. The underside is very hot to touch. This is after the battery read 98%. Took battery out & put it back in but didn't hold in power button this time and it came back in asking to resume.
This sounds like it could be a short or something but where? And how can it be fixed?
Is this a common issue with well used acer laptops?