acer m5811 shuts down/restarts
by ykmichael - 1/30/12 9:24 PM
I have a Acer M5811 I5 Windows 7 64 bit that constantly shuts down & restarts randomly until the operating system crashes. This has going on since I bought it 18 months ago. It's been back to Staples twice under the warranty and 3 times under the extended service plan. Each time the answer is the same. They've re-installed the Windows, it's not running hot, they've done a stress test, all is fine. Once back home the sporadic sequence of shutdowns - as infrequently as once an hour or it can be as bad as 5 shutdowns/restarts in 10 minutes - starts again until after a few weeks the inevitable crash occurs. I've checked out all hardware drivers, all windows updates are properly installed, fan's going, no dust in the sinks and my other deskop runs fine when plugged to the same power source. Is the problems with windows or acer or staples? I'm about to give up on this thing and call it a day & go get myself a Mac.