Android forum: Samsung's FindMyMobile - does it require Internet ?

by: ejnarAgain February 25, 2013 4:56 AM PST

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Samsung's FindMyMobile - does it require Internet ?

by ejnarAgain - 2/25/13 4:56 AM

I've asked this question to Samsung support. Got a fast reply, but unfortunately I think they didn't understand me.

So I'll try here instead.

My question is whether or not the Samsung FindMyMobile service requires that the mobile has an active Internet connection at the moment where I'm trying to locate it / force it to ring / lock it, etc ?

When I'm abroad I normally turn off packet data to avoid the high roaming charges on data. So no Internet connection. It would be a shame if Samsung's FindMyMobile service only worked when the phone has an Internet connection because that would mean that few people would be able to use the service if they get their mobile stolen (or misplace it) when abroad.

You might ask how Samsung's central servers are supposed to communicate with my mobile phone if the mobile phone has no Internet connection? Well, some of these services similar to Samsung's FindMyMobile work by sending 'hidden' text messages to the phone that it will then react on. It is something like that I'm hoping for because I like best to use Samsung's service if I can.

I've looked through the FAQ for the FindMyMobile service but have been unable to find the answer.

Note that you can register your handset's phone number inside the FindMyMobile web site. This of course gives me hope that Samsung has designed the service in such a way so it can work even if the phone is not connected to the Internet. However it is not clear to me in what format I need to register my phone number on the web site (with or without country code?). I've tried various input formats, it accepts them all, but basically cannot make any of the FindMyMobile services work unless the phone has an Internet connection.

Anybody ?

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