Android forum: the process com.google.process.gapps has stopped

What is this delete my gmail account?

by Ric95 - 11/8/12 2:24 PM

In Reply to: What is this delete my gmail account? by R. Proffitt

I meant delete my gmail account from the phone and adding it back

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I've done that many times.

by R. Proffitt - 11/8/12 2:31 PM

In Reply to: What is this delete my gmail account? by Ric95

At the office we have a sort of Russian roulette as we swap tablets around for testing. My email is on imap and since I don't delete the copy on the server, I can do that in no time at all.

Did you try to look at your email with a browser so you can see what's still on the server?
Bob

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I've done that many times

by Ric95 - 11/8/12 8:12 PM

In Reply to: I've done that many times. by R. Proffitt

I also have that option, that the email in the server is not deleted as I also check my email through a browser. The problem is that all the contacts that I have added to the phone will be deleted.

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And?

by R. Proffitt - 11/8/12 8:47 PM

In Reply to: I've done that many times by Ric95

In the People App I tap Menu and there's the Import/Export feature.

Sorry but it appears we are working too hard to figure out what is the issue. I know, I know. It's too technical. Maybe we are better off without a backup.
Bob

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solution from google?

by Ric95 - 11/8/12 9:11 PM

In Reply to: And? by R. Proffitt

Is there a solution from Google?
Before the upgrade to ICS, it was working perfectly fine, and after the upgrade is when the problem began.

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Sorry but I thought we were working on backup.

by R. Proffitt - 11/8/12 10:05 PM

In Reply to: solution from google? by Ric95

But let me be blunt here. I see a lot of folk upgrade Android and things don't work. If they can't clear it out for a test, then you wait till they figure out the backup and restore.

And even then I see bugs. This is why I call it the new Windows.
Bob

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com.Google.process.gapps has stopped

by Faith_F - 11/30/12 12:00 AM

In Reply to: Sorry but I thought we were working on backup. by R. Proffitt

All you need to do is go into to your Google sync and disable sync internet. It worked for me on my Galaxy s3.

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Thanks for that.

by R. Proffitt - 11/30/12 9:04 AM

In Reply to: com.Google.process.gapps has stopped by Faith_F

I now have a dozen android devices and it's interesting to see how controls like this are moving about. I worry that folk may not be able to find this on all versions.
Bob

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Answer Best answer as chosen by user Ric95

Solution for Samsung Galaxy S2

by lisamirt - 1/12/13 4:27 PM

In Reply to: the process com.google.process.gapps has stopped by Ric95

I have a Samsung Galaxy S2 and the solutions given on forums did not work for me. I checked the Download Manager, it was already Enabled. I cleared Data in all Google applications but I still got the error message.
Samsung Customer Care advised to do a Factory Reset. I was reluctant as I could see everyone else in the forums had no success. So I went ahead anyway. I noticed that the error message only appeared once I Restored all my backup data from Kies. So I did the Factory Reset again but this time I Restored my backup data from Kies section by section, using the phone for 5 minutes after each Restore, to see which section contained the corrupted file. In the end I was able to Restore all backup data - no corruption file found - no more error message. For some reason the phone did not like the automatic Restore, I had to do it manually section by section.
I hope this helps for anyone still experiencing problems.

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