unable to charge non-supported battery see user manual
by Lil_Red_Pony - 6/6/11 12:20 PM
My daughter has a Samsung Galaxy Prevail from Boost Mobile. Sometimes when she plugs the phone into the charger she gets the following message: unable to charge non-supported battery see user manual. I downloaded the user manual from the Samsung website, but it does not say anything about the message. This is the same battery that came with the phone. I checked the battery part number (EB504465VA), and did some research. From everything I can find it is the correct battery for the phone, so why does it still give the message? How can we fix it?