Manage updates with the Download App
Recently purchased a TC-L60E55, and while using the built in Netflix app, have been experiencing random black screen blinks. They are very brief, and sometimes don't happen very often. When it is happening it's very distracting, and somewhat ruins the view experience. I have never had this issue while using Netflix on any other device.
Do any of you know if it's a setting on the t.v. that needs to be adjusted, or of any type of solution for this issue?
Like this
0 people like this thread
Staff pick
Total posts: 4 (Showing page 1 of 1)
Answers
Answer Best answer as chosen by user Truzzle
CALL THEM!!!
by R. Proffitt 
- 2/26/13 9:42 PM
In Reply to: TC-L60E55 Netflix Blinking/Flicker by Truzzle
In the netflix app, on another model the blink is how they tell us of a quality level change. Some folk only discover this nugget after a long round of support calls.
Frankly it's a shame they wrote the app that way. Fix? Faster internet connections and move the router to about 20 feet if over wifi.
Bob
Netflix!
by Truzzle - 2/26/13 10:21 PM
In Reply to: CALL THEM!!! by R. Proffitt
While it's a bit odd that the Netflix app on the t.v. does this, but none of the other ones I have used do it, I am not terribly surprised that it's the app itself, and not the t.v. If only it was easier file complaints with Netflix. I will make a point of calling them in the near future. Thanks for your response Bob!
Sorry. I didn't explain it well.
by R. Proffitt - 2/27/13 9:01 AM
The apps are not written by the same companies. In fact it's almost like your Windows ecosystem (keep reading.)
LG and other smart tv makers offer a platform and hope that Netflix and others will port the apps to their platform. So what Netflix does, does not have to occur in other apps.
Hope that helps you understand this a bit more. Here's a link about the blink on another platform as I can't find one for LG.
http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=341607&modelname=BD-C6900&model%20...%3Cbr%3E%3Chr%3E%3Ca%20href=
Again, not everyone documents this and I only supply this so you don't lose time chasing an elusive issue.
Bob
Total posts: 4 (Showing page 1 of 1)
Forum Icon Legend
Unread
Read
Locked thread
-
-
-
-
-
-
Moderator
CNET Staff
Samsung Staff
Norton Authorized Support Team
AVG Staff
avast! Staff
Webroot Support Team
Acer Customer Experience Team
Windows Outreach TeamDISH staff
Dell Staff
Intel Staff
Question
Resolved question
General discussion
Tip
Alert or warning
Praise
Rant
You are e-mailing the following post: Post Subject
You are reporting the following post: Post Subject
You are posting a reply to: Post Subject
You are requesting a clarification of the question: Post Subject
You are posting an answer to the question: Post Subject
close
Click here to be notified via e-mail when someone submits an answer.
Would you like to resolve this question? close
