Zenbook Prime not turning on
by chieftan00 - 10/20/12 1:46 PM
I was using my UX31A last night, and when I woke up it wouldn't turn on. I turned it off last night and left it hooked up to my TV all night (intuitively I think this has something to do with it). I'm wondering if it's a static issue. Usually you would take the battery out, hold the power button, replace the battery, and everything would work. The issue is that I'd have to open the computer up to do that, and I'm worried about voiding the warranty.
1. Will I void the warranty if I open the machine? Do you advise against opening it in general? I've taken apart many laptops before, and this one seems pretty straightforward.
2. Is an ASUS warranty even worth anything? I've read that it can take over a month to repair, and that repair is not even guaranteed.
3. I spilled some water on the computer in early August, but I powered the computer off immediately and let it dry for a day and a half. Could this be related?
4. I only just activated the accidental damage protection warranty, and you're apparently supposed to do that within 60 days of purchase. I have a confirmation email though. Do you think they'll still honour it?
Some of these questions are pretty specific. If you just have general advice, I'd appreciate to hear it.
One more thing... the power button never worked unless the machine was plugged-in (so long as it was a full power-on). This may be related to the spill, but I think it was always like that.