Sony VAIO VPCEA36FM laptop won't play DVDs
by briebeaz - 10/18/12 8:48 PM
I have a Sony VAIO VPCEA36FM laptop that's about two years old (with an expired warranty) and I'm having trouble with the BD-ROM drive. The drive will read CDs with no problem. However, it is having trouble reading both regular DVDs and Blu-Ray discs. It can play the occasional DVD/Blu-Ray but then when I switch discs, it won't recognize the new one. This problem has been going on for several days and I don't know what to do. I tried reverting the laptop to an earlier point in time, but that didn't help. I also downloaded an update for Corel WinDVD but that didn't help either. Sometimes I'll go into the "Computer" control panel and it looks like there's a DVD in the drive. Other times, the drive doesn't recognize the DVD at all. What gives?
Please help. I'd really appreciate it.