Ad: Manage updates with the Download App
ie8 fix

Miscellaneous laptop discussions forum: Poor Toshiba support -recovery CD order cannot be canceled

by: teaarts May 25, 2010 9:54 PM PDT

Like this

0 people like this thread

Staff pick

Poor Toshiba support -recovery CD order cannot be canceled

by teaarts - 5/25/10 9:54 PM

I ordered a recovery CD on Toshiba web. A few hours later, when i found my original disk and also figured out my computer had harddisk problem, I called to cancel. Toshiba wouldn't do it and sent me to their customer relationship department and still nobody of that department can cancel the order for me, even though the disk was not even made.

I cannot believe the way how they treat their customers and it is unheard of. Any similar experience?


Reply
Report offensive post
Email to friend

Sure. Amazon happens all the time.

by R. Proffitt Moderator - 5/26/10 5:25 AM

In Reply to: Poor Toshiba support -recovery CD order cannot be canceled by teaarts

The order systems have been sped up to the point it's like a vending machine. You put in your quarters and punch the button and it doesn't let you change your mind.

And those CDs are not made when you order them, it's some thing/box/package in some place to be labeled and shipped as fast as possible.

So let me get this straight. You want the order/delivery system slowed down just in case?
ob


Was this reply helpful? (1)   (0)

Staff pick

Reply
Report offensive post
Email to friend

They do not want to cancel the order!! Toshiba sucks

by ibbu0801 - 1/25/13 1:56 PM

In Reply to: Poor Toshiba support -recovery CD order cannot be canceled by teaarts

I had the same experience. I lost my DVD recovery disk. Went online purchased it and then after 40 mins i found it and then wanted to cancel the order. I called them and they say it is imposible to do it. This is ridiculous. I am selling the toshiba laptop and Going Buying APPLE MACBOOK PRO. TOSHIBA SUCKS. Thats why no one really likes them anymore.


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Re: Apple

by Kees_B Moderator - 1/25/13 2:07 PM

In Reply to: They do not want to cancel the order!! Toshiba sucks by ibbu0801

Are you sure Apple will cancel your order in such a case? Or are we going to see an 'Apple sucks' post from you in a few years?

Kees


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

More Discussions

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted.

> Click here to view your post. > Manage your tracked discussions. > Track this discussion. Close

Thank you, , your post has been submitted and will appear on our site shortly.

Close