by Cady2 - 2/3/08 12:20 PM
In Reply to: Quality Issues? by bball1
Run, do not walk, far far away from Dell systems. Saying they have problems with reliability is an extreme understatement.
My family purchased 3 different series of Dells within a 1.5yr timeframe for three different types of end user. One machine was mainly for business use, one for a student's use, and another primarily for a gamer's use. All systems were custom-made, top of the line machines. All three bit the dust by 3 years after purchase. Tech support was no help at all in any of the cases. Their typical reply in all cases was "re-install the OS". Pretty silly response, especially in the case when the computer had no power. The probelms for all 3 computers can be traced to a faulty cooling system design. It doesn't take a rocket scientist to realize that if you limit the airflow by putting the intake port on the bottom of the computer, the computer will get hot. Ultimately the heat generated will fry various components, limiting the machine's life. A class action lawsuit has been brought against Dell for exactly this problem.
So has Dell altered their systems to amend this flaw? In short, no. The poor design is still used, and machines containing this flaw still being sold.
It's ultimately a decision for each individual to make, but I for one will NEVER purchase another "disposable Dell".
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