Miscellaneous laptop discussions forum: Touchpad and Keyboard Not Working

by: zwolf4444 December 6, 2006 6:21 PM PST

Like this

0 people like this thread

Staff pick

Touchpad and Keyboard Not Working

by zwolf4444 - 12/6/06 6:21 PM

I have a somewhat confusing problem. I have an Acer Aspire 3003Cli laptop with Windows XP Home. When I start up normaly, my touchpad and keyboard work erratically for about 3 seconds, then they stop working. Furthermore, when I try to shut down or restart, the system hangs. However, when I start up in safe mode, or boot from a Linux or BartPE disk, both work fine. External keyboards and mice also work fine in normal mode. I have tried:

Reinstalling the drivers
Virus Scans
Adware and Spyware Scans
Flashing the BIOS
Using the Recovery Disks
Reformatting and using the Recovery Disks
Reformatting and installing a fresh copy of Windows 2000 (just in case it was a problem with XP or the recovery disks).

I know it can't be a hardware issue, because then they wouldn't both work in safe mode. But for the life of me I can't figure out what the software issue might be, especially after re-installing windows several times. There are no IRQ conflicts with any other devices by the touchpad and keyboard. The best I can guess is that it might have something to do with the SIS PCI to ISA Bridge (both connect through it, and it's the only thing they share in common) but I can't figure out what that might be, since I've re-installed the OS several times, and it doesn't use any IRQs.

Any thoughts?

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.

Close