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Avast forum: aswclear.exe will not download on my computer

by: stormyeve March 26, 2012 2:33 AM PDT

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aswclear.exe will not download on my computer

by stormyeve - 3/26/12 2:33 AM

When attempting to download aswclear.exe the following pops up: The avast! self protection module is anabled. For this reason, the operation cannot be completed.

I tried running the program from Windows Safe Mode but that didn't work. My computer already says that Avast! is "turned off." When I attempt to turn it on, it throws up another error. Help! It's indicating my computer is unprotected at this point.


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Clarification request: Tell us more please.

by MarkFlax Moderator - 3/26/12 3:00 AM

In Reply to: aswclear.exe will not download on my computer by stormyeve

That aswclear.exe is intended to be run from Safe Mode anyway according to http://www.avast.com/uninstall-utility

You say running this uninstaller/cleaner in Safe Mode doesn't work. What does that mean and what error messages do you see?

In that link I see where "If you installed avast! in a different folder than the default, browse for it. (Note: Be careful! The content of any folder you choose will be deleted!)". Does that apply to your Avast location?

Mark


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It worked!

by stormyeve - 3/26/12 10:41 PM

In Reply to: Tell us more please. by MarkFlax Moderator

You sir, are a genius! Thank you:)


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Sadly not a genuis.

by MarkFlax Moderator - 3/27/12 3:03 PM

In Reply to: It worked! by stormyeve

But I will take the credit! happy

Glad I could help.

Mark


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Er...

by MarkFlax Moderator - 3/28/12 3:47 AM

In Reply to: Sadly not a genuis. by MarkFlax Moderator

What did I tell you.

Genius, and not as I spelt it, genuis! *sigh*.

Mark


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