Avast forum: Avast Interferes with FastStone Image View; Help!

by: mystierik February 29, 2012 1:29 PM PST

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Avast Interferes with FastStone Image View; Help!

by mystierik - 2/29/12 1:29 PM

I updated Avast the other day - and found it royally screwing up another program I rely and depend on: FastStone Image Viewer. Both of these programs have worked together fine for years -- but now suddenly FastStone is crashing every time I try to use it.

FastStone basically loads, usually with a new message saying "Updating Database" (it usually never says that). There's a red line around the program windows - and after a second it crashes. Repeated attempts to open the program yield the exact same results.

I uninstalled both programs and reinstalled them. I installed FastStone first - and found the problem was gone. I reinstalled Avast - and the same issue arose.

Is there a way to fix this? Please explain anything as simply as possible -- I am not good with computers, and don't understand most tech talk.

This seems like a problem on Avast's part. I like Avast - but I like FastStone Image Viewer more. So if there isn't a solution, does anyone know of another free anti-virus service I could try?

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