by pcrowell - 12/29/11 3:26 AM
My computer showed a virus, even though I have Avast Anti Virus installed. Avast then requested you buy the program in order to get rid of the virus. I thought this program was free, but it has essentially hijacked my computer. I cannot do anything on my computer - cannot delete the program, log onto the internet, or anything else. By the way, this happened on my mother's computer, not mine. I am thinking there is not really a virus, but they are wanting you to buy the program and they have hijacked her computer until payment is received. Could you tell me if this is normal, I have never run up against this before.