Ad: Manage updates with the Download App

Sony forum: TV SONY KDL 55EX710 image failure

by: manyico February 22, 2013 1:26 AM PST

Like this

0 people like this thread

Staff pick

TV SONY KDL 55EX710 image failure

by manyico - 2/22/13 1:26 AM

Hi, I have a SONY KDL 55EX710.

We moved the TV to another house and now it has an image failure, the 20% of the screen, on the left side, is totally WHITE, and the colors are shiny.

http://i50.tinypic.com/33pa2ph.jpg

A Sony service wasked 1.300 € to repair it!!

Any solution to repair by my own?

The firmware is updated and I cleaned the connections on the rear panel.

Thank you so much!

Oscar


Reply
Report offensive post
Email to friend

Re: repair TV

by Kees_B Moderator - 2/22/13 2:01 AM

In Reply to: TV SONY KDL 55EX710 image failure by manyico

Unless you are a better tech and have better tools and have better info than that Sony tech i don't think you can do anything yourself.
In such cases, usually repair is just replacing the broken parts. So it seems he replaced the wrong parts or not enough parts. You didn't pay for that, I assume?

Kees


Was this reply helpful? (1)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Re: repair TV

by manyico - 2/22/13 8:15 AM

In Reply to: Re: repair TV by Kees_B Moderator

No, the service only gave me the quotation, it is not repared.

Don't make sense, 1.300 € is the price of a new TV, more modern...


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Sadly, as you do more repairs, it will make sense.

by R. Proffitt Moderator - 2/22/13 8:26 AM

In Reply to: Re: repair TV by manyico

Parts and labor can often exceed the price of a replacement.

You'll see this in cars, laptops and just about everything. The reason TVs have mostly become irreparable is not that they can't be repaired but the cost to repair can exceed or be too close to the cost to replace.

Some folk think that they are getting ripped off but in most cases, if the part is something like the display panel, the cost is almost always too close to the replacement cost.

There's more about this but this is a small text box so I'll stop here.
Bob


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

TV SONY KDL 55EX710 image failure

by Lcdmasters - 2/23/13 9:46 AM

In Reply to: Re: repair TV by manyico

Hi
This is very common issue with these tv's. Problem is, the ribbon which is attatched to the tv panel itself is damaged, need to repair the ribbon(tab). We are spcialized in replacing ribbons but it is costly repair,($550-650)

Thanks
Lcdmasters


Was this reply helpful? (0)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Re: repair TV

by manyico - 2/25/13 3:09 AM

In Reply to: TV SONY KDL 55EX710 image failure by Lcdmasters

Thank you for your replies!

Considering the price difference, I think that it is better not to carry risk and buy a new one.


Was this reply helpful? (1)   (0)

Staff pick

Reply
Report offensive post
Email to friend

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted.

> Click here to view your post. > Manage your tracked discussions. > Track this discussion. Close

Thank you, , your post has been submitted and will appear on our site shortly.

Close