Sony forum: Sony Bravia LCD TV stuck in Standby mode - no help from Sony

by: roger003 June 25, 2012 9:24 AM PDT

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Sony Bravia LCD TV stuck in Standby mode - no help from Sony

by roger003 - 6/25/12 9:24 AM

Our 2 yrs old pressed few buttons on Sony TV remote and that's how the TV ended up in stand-by mode and can't get out of it.

We bought this Sony LCD TV for $1500 and it stopped working in 3 yrs there is no option to re-boot the TV and get out of standby mode this is a defect I can't believe Sony didn't plan to fix such a common issue which can happen to anyone with kids.

We also have a Sony 12 yrs old Triniton Wega TV still in our bedroom working reliably so when we bought this new Sony TV may be our expectations were high BUT 3 yrs is very disappointing life for such money we paid to buy this TV - I talked to my friend who also bought same TV and Sony repaired their TVs defective BU Board free but too me they want to charge full- service amount and no replacement is offered.

I have Sony camcorders/camera/dvd-home-theater and they all work fine

just because of this TV & the service call experience I would have to

think again before buying or recommending Sony again unless SonyLitens

can extend their help in keeping this trust else this as good as Trash

and so will be the brand.

Thank you,
TV Model: KDL-46Z4100

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