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Sony forum: Sony KDL 40V5100 Sound Issue

by: battlefield23 January 16, 2010 3:40 PM PST

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Sony KDL 40V5100 Sound Issue

by battlefield23 - 1/16/10 3:40 PM

I purchased a Sony KDL 40V5100 January 5th 2010 to use with my Playstation3. There have been random times that the sound would stop working so I found an update on sony's site to fix the problem. Now at random times the sound will go in and out in short bursts if that makes sense. I was wondering if anyone else had this problem? I don't think a brand new tv should have random sound issues so I will probably be returning it to best buy since sony's tech support hasn't been of any help.


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There are reports about

by R. Proffitt Moderator - 1/17/10 5:28 AM

In Reply to: Sony KDL 40V5100 Sound Issue by battlefield23

The SLIM PS3 and HDMI cable issues. Blue jeans cables seem to know and will sell a better cable for that connection. Go figure.


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Sounds fades out

by evkauf - 2/2/10 6:41 AM

In Reply to: Sony KDL 40V5100 Sound Issue by battlefield23

I bought a Sony KDL46V5100 for Christmas. Sometimes while watching it, the sound breaks up and fades out for a few minutes and then slowly breaks up while eventually returning the regular sound. What is the solution for this?


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Try this

by simply_bill - 2/3/10 5:55 PM

In Reply to: Sounds fades out by evkauf

Does this help?

http://esupport.sony.com/US/perl/news-item.pl?mdl=KDL46V5100&news_id=336

Next make sure you brought the longest possible extended warranty because Sony will be no help after 12 months.

Google - "Sony" and "Blue Blob".

http://www.facebook.com/pages/I-Have-a-Defective-Sony-TV/182875766612?ref=tsGood Luck


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HDMI Sound Drop Issue Solved with ER4.12-E328

by cnetdvpafl - 12/30/11 5:59 PM

In Reply to: Sounds fades out by evkauf

I own both a KDL-52V5100 and KDL-40V5100, both exhibited the HDMI sound drop out for years. GOOD NEWS: As of Nov 2011, the ER4.12-E328 (Upgraded from E228) solved the issue for BOTH TVs. This was released April 4/20/2011. After 2 years, I was ready to trade them in, but all is good.


Firmware Update Links:

KDL-52V5100
http://esupport.sony.com/US/perl/swu-download.pl?mdl=KDL52V5100&upd_id=6533&os_group_id=18

KDL-40V5100
http://esupport.sony.com/US/perl/swu-download.pl?mdl=KDL40V5100&upd_id=6529&os_group_id=18

(Links may wrap)
<span>


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