Sony forum: Sony Optical Block Issues

by: djkeyboard September 29, 2009 12:01 PM PDT

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Sony Optical Block Issues

by djkeyboard - 9/29/09 12:01 PM

It would seem that a company who admittedly has a major manufacturing issue with their optical block systems, would just own up, step to the plate and take their lumps. Not Sony. Playing the demigog multimillion dollar "we don't care" game, Sony seems bent on hanging customers out to dry with equipment destined to fail right out of the box. In many states, there are laws against this type of exploitation called,"merchantilable" laws. IE - any company knowingly selline faulty equipment destined to not live up to it's normal usage time, is liable for legal repercussions. Check your state laws to see if you are one. If so, don't put up with Sony's refusal to replace the optical blocks, just file a small claims court case and Sony will be contacting you. The fact they extended warrantees on several models is a legal admission on their part that they recognize they sold faulty equipment. You will win big if they don't settle ahead of time -- and they will want to do this. I'm tired of large companies stepping all over the working person's backs. Step back on them.......

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