Sony forum: Sony TV has blue streak across the bottom.

Andrew Glodek




More than a year ago, my TV developed a problem. It started to get a blue streak across the bottom of my screen. I let it go, figuring I need a new bulb. So then I got a new bulb, over $100 dollars. I wasnt pleased about the cost. So I waited a few months to replace it, knowing it would probably get worse
I had a stroke in Nov. of last year and was hospitalized and recovering at my nieces house. I finally got home in Jan. A few weeks ago, I felt like I could replace the bulb. I have little use of my right hand, but it is improving. It had some dust in there, Which I cleaned up. ( I am a electronic technician ) It didnt work, so the blue streak and type of burn in it stayed. I felt the warranty wasnt covered because of the time I waited.
But I researched it on the Internet by typing in (blue streak on bottom of my SONY TV MODEL KDF-E42A10). I was informed that many owners of that TV, an LCD Projection, was involved, with that very same problem. And I found it, that it was a Optimal Block problem. The cost to repair it is about a $1200. So I then called Sony. After many calls, I was told to call a technician at QUALXSERF, for a technical to verify the problem. For over $100 dollars, it was verified to be an Optical Block problem. So I called Sony back again. They would replace it with a Sony KDL-40V5100. For me paying $575 in exchanged for it. The TV was listed buy Sony as $1299. So I went on BestBuy, where it was listed at $949. So I would get a smaller size TV, and expecting to pay more for it. I then called Sony back. I suggested that they replace my TV, for a KDL-40XBR9 . Smaller size, but I said I could send in my $575 for it. They told me that the KDL-40V5100 was the only exchange for it. They told me I would REMOVE the serial number off the back of my TV, and send it back to Sony for the exchange to be made.
Consumer Affair being notified of my TV, I found numerous Optical Block problems reported. They were listed my TV Model KDF-42A10, plus many other types of models. The Sony LCD Projection TV, I was told by the technician from QUALXSERF, wasnt made any more. Obviously poor design, and werent made to last about one to two years, without any problems, Way to numerous. I paid well over $2000 for it, with a life so short!!!
I would no longer purchase any Sony TV, and I recommend every else to do the same.