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HP forum: Understanding Diagnostic Report HP 2050

by: colinito February 21, 2013 12:03 PM PST

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Understanding Diagnostic Report HP 2050

by colinito - 2/21/13 12:03 PM

Hello Everyone,

I have just run a Diagnostic report on my HP deskjet 2050 J510 series printer. Only because I wanted to print a report to look at.

(I only have one continuing issue which is not resolvable, namely that the HP printer is not compatible with my W.7 Ultimate and print jobs with borders and many other print jobs show the print job to be outside the printable area and will not print the desired job - but this is not the issue here!)

I have printed out a pretty page with nice strong colours and a lot of numbers with writing beside them which contains completely undecipherable details!

Does anyone know of a site where I can check what these details mean? or is this a secret that HP printer users are only supposed to see and wonder at?!!

Thanks for any input,

Colinito

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Try hp.com

by R. Proffitt Moderator - 2/21/13 1:10 PM

In Reply to: Understanding Diagnostic Report HP 2050 by colinito

Head to hp.com and click on the chat link to ask what it all means.


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Understanding Diagnostic Report HP 2050

by colinito - 2/25/13 9:27 AM

In Reply to: Try hp.com by R. Proffitt Moderator

Hello Bob,

Thanks for the advice.
I entered my question in the HP forum.
It has had 17 views, to date.
There have been no replies/answers.
I have posted questions in this forum before, and this response is 'par for the course!'
My problems never achieve a satisfactory result and still remain 'problems'!

I shall close this question by clicking that it "Answered my question" and throw away the Diagnostic report!

Regards

Colinito.


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I hear you.

by R. Proffitt Moderator - 2/25/13 9:37 AM

In Reply to: Understanding Diagnostic Report HP 2050 by colinito

But no one here has access to the report so or better yet, why we are looking at the report so we are left with an answer like mine.

I know some folk feel this answer is par for the course but given the detail so far, it's all I can suggest.

If you want to get more details, you find yourself writing more and sharing the report.
Bob


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