HP forum: hp dv9700 black screen problem

by: pmaczik November 28, 2012 5:01 PM PST

Like this

0 people like this thread

Staff pick

hp dv9700 black screen problem

by pmaczik - 11/28/12 5:01 PM

Hello,
I have a hp 9700 cto entertainment laptop. I am running window 7 64 bit with nividia geforce 8600M GS video driver I have the similar problems that are noted here. I have tried several of the tips to resolve with no luck. I have did a restore point back s week before this started. I am thinking it is either the inverter or the video switch. Before I tare into the laptop I also have noticed things not mentioned here.
1. I noticed that I have no video on starting of the computer that I believe shows the BIOS or CMOS startup text. I can see a very faint image of the hp logo but it is so dim it is like a shadow.
2. When I raise the lid very slowly to the point when I think the lid switch activates the screen will come into normal full view for about 1 second. It will then go dark and I can only see very dim shadows but not good enough to read normal text.
3. When I do the F4 function key thing it will flash full view normal desktop screen for about 1 second.
4. I have been connecting it to a external tv. If I pull the serial cable off the laptop my screen will flash for one second full normal view then go black.

any clue as to what might be the problem?
thanks for yoour time
Pete

Forum Icon Legend

  • UnreadUnread
  • ReadRead
  • Locked threadLocked thread
  •   
  •   
  •   
  •   
  •   
  •   
  •   
  • ModeratorModerator
  • CNET StaffCNET Staff
  • Samsung StaffSamsung Staff
  • Norton Authorized Support TeamNorton Authorized Support Team
  • AVG StaffAVG Staff
  • avast! Staffavast! Staff
  • Webroot Support TeamWebroot Support Team
  • Acer Customer Experience TeamAcer Customer Experience Team
  • Windows Outreach TeamWindows Outreach Team
  • DISH staffDISH staff
  • Dell StaffDell Staff
  • Intel StaffIntel Staff
  • QuestionQuestion
  • Resolved questionResolved question
  • General discussionGeneral discussion
  • TipTip
  • Alert or warningAlert or warning
  • PraisePraise
  • RantRant

You are e-mailing the following post: Post Subject

Your e-mail address is used only to let the recipient know who sent the e-mail and in case of transmission error. Neither your address nor the recipient's address will be used for any other purpose.

Sorry, there was a problem emailing this post. Please try again.

Submit Email Cancel

Thank you. Sent email to

Close

Thank you. Sent email to

Close

You are reporting the following post: Post Subject

If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

Offensive: Sexually explicit or offensive language

Spam: Advertisements or commercial links

Disruptive posting: Flaming or offending other users

Illegal activities: Promote cracked software, or other illegal content

Sorry, there was a problem submitting your post. Please try again.

Submit Report Cancel

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

Your message has been submitted and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.

Close

You are posting a reply to: Post Subject

The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to the CNET Forums policies for details. All submitted content is subject to CBS Interactive Site Terms of Use.

You are currently tracking this discussion. Click here to manage your tracked discussions.

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

Sorry, there was a problem submitting your post. Please try again.

Sorry, there was a problem generating the preview. Please try again.

Duplicate posts are not allowed in the forums. Please edit your post and submit again.

Submit Reply Preview Cancel

Thank you, , your post has been submitted and will appear on our site shortly.

Close