HP forum: Anyone else having issues with the Pavilion dv7-6154nr?

by: StarKateMC June 30, 2012 6:52 PM PDT

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Anyone else having issues with the Pavilion dv7-6154nr?

by StarKateMC - 6/30/12 6:52 PM

Just wanted to know if anyone else has/is having so many issues (hardware mainly) with the Pavilion dv7-6154nr or did I just get a lemon? dv7 was purchased in July 2011 and has had ongoing hardware issues. I have had to send it back to HP for repairs. They supposedly replaced the motherboard and WLAN. When I got the computer back there was EXTENSIVE physical damage. The keyboard was "bubbled" up, when I went to put the battery in I noticed the chassis was melted at the points of contact, battery voltage was wrong, the screws on bottom of computer were completely loose, speaker was visibly out of alignment, and there were huge scratches on both top and bottom of computer. Needless to say I was dumbfounded. Have called HP to let them know and am expecting a call back from complaint dept. Thought I might get a few "reviews" or opinions from fellow dv7 owners.

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