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HP forum: Mediasmart and quick launch problem after clean install

by: vikrant1982 August 8, 2011 6:48 AM PDT

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Mediasmart and quick launch problem after clean install

by vikrant1982 - 8/8/11 6:48 AM

I have recently done a clean install of windows 7 home basic 64 bit on my 2 months old DM1-3014AU netbook.

Before the clean install i had gathered the setups of all the preinstalled HP softwares that i needed after a clean install.

After clean install of windows, i installed mediasmart smartmenu ver 3.1.2.2 which was preinstalled on my machine.

I installed mediasmart webcam ver 4.2.3303 which was preinstalled on my machine.

I also installed the latest version of quick launch (version 2.20A) for my machine from the drivers download page.

Now my problem is that when i double click mediasmart smartmenu icon, nothing happens.

Also, i don't get the onscreen display now when i increase or decrease the volume from the function keys asigned for this purpose.

I have not yet installed the microsoft .NET framework on my machine. Is it required for these softwares to work? Please help...... ....


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Answer Best answer as chosen by user vikrant1982

I'd use the restore media.

by R. Proffitt Moderator - 8/8/11 10:18 AM

In Reply to: Mediasmart and quick launch problem after clean install by vikrant1982

If it's done proper the restore media will restore all those features. I find clean installs to be a support tar pit. If you want to try the .NET why not try that?
Bob


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