HP forum: blue screen with problem message

by: mikeytua July 28, 2011 2:27 AM PDT

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blue screen with problem message

by mikeytua - 7/28/11 2:27 AM

this how goes the message...
A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you have seen this Stop error screen, restart your computer. If this screen appears again,follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. I f you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advances Startup options and then select Safe mode.

Technical information:
***STOP: 0x0000c1f5 (0x00000000,0x00000000, 0x00000000, 0x00000000)

any one please help me,thank you and please guide me step by step because im new with this lap top compaq presario b1200 window vista .thank you

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