HP forum: NEVER BUY HP AGAIN

My daughter's Macbook Pro always worked. My Lenovo (IBM) T-60 never had issues. I can address any iphone issue with a live person at an Apple store.

HP product and services just suck. As for OS on HDD, I am ambivalent. The problem is not the storage medium. The CHKDSK didn't find anything. The problem is HP and their incompetency in product design and customer service.

According to your comments, we should be buying Acer, ASUS, MSI, the taiwan brands if we want a window based PC as there is no need to pay premium for service. US PC modules are mostly designed by Taiwanese anyway.

And I do know reinstalling the OS will resolve the problem. I did it 3 weeks ago when I don't have much content on the PC. It took 2+ hours. I know if the PC doesn't enter hibernate, there is no issue. However, I use hibernate almost all the time. The issue has been discussed online, BSOD drivers power module failure. The PC crashed 15 times June 3 and 4th, and after HP did their BIOS upgrade.

As for OS on removable media, isn't that being done already? And I dont think that will resove the problem. The problem appears that the registry is being updated, and on occasion in error. And once that happens, the PC cannot enter hibernation or shut down.

Yes, I believe Microsoft is part of the problem, but I have warranty with HP, not Microsoft.

Microsoft can easily argue it can be part of the value add software (really disgusting items you have to spend time removing since they add no value to end user but only add value to HP as advertisement) HP installs.

It is also interesting Microsoft talks about the problem on their website but doesn't offer a solution or a hotfix.

The products are just poorly designed and tested, by both Microsoft and HP.

i think microsoft is the problem. i have same issue with missing optical drive in hp windows 7 pc 3 weeks old . no support. they could help but pass it off to hp who tells me 15 ways to fix the pc which none of them work. ill never buy anther hp again. heard that before. i have 3 hps now all with unsolvable issues. they want more money to fix their issues.

It seems to be in vogue to bash the biggest/most successful, etc - whether its Toyota or HP. None of them are "perfect", but most other makes are even worse. Most big ones put proprietory stuff on their installations that take your time to uninstall before you want to use the machine, like McAffee or now the damn Norton crap (which is exceptionally obnoxious), so you can install a decent AV system of your own.
I have owned and used HP for more than 10 years, and still found nothing better, with the possible exception of IBM.

I was noting that this issue is happening to all brands. Something breaks like the item in question and the fix far too often is reload the OS.

Let's look at Apple and they included in their OS an feature to reinstall the OS but save the user's files.

How long will Microsoft take to implement this?
Bob

with HP. Never needed to make a claim to HP, and all HP and Compaq machines always worked well. Also, in case there had been a breakdown, Costco as my seller stood behind it for 3 years.

I have a HP DV7 laptop have had it for about 13 months. A month after i got it the motherboard had to be replaced. Now 12 months later it has done the exact same thing. Motherboard needs to be replaced again. 13 months and 2 motherboards later HP will not fix a problem that it seems alot of people are having with the same laptop. I WILL NEVER buy another HP PRODUCT not just laptop or computer, but anything made by HP. HP needs to stand behind there equipment better. I will also tell everyone i meet and know not to buy anything HP!!!!!!!!!!!!!