HP forum: Cannot send or receive faxes with HP 5610 All In One

by: Rustooka February 5, 2010 12:17 PM PST

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Cannot send or receive faxes with HP 5610 All In One

by Rustooka - 2/5/10 12:17 PM

I have checked and re-checked the set up. Fax tests come back "pass"
When I try to send I hear the dial tone,machine dial the number,and the phone ring. After 4 rings I get a busy signal no matter what fax number I try to fax. If I call my fax line from another phone, I hear the computor tones and the phone line is clear of noise or static. I have disconnected every other device(phones,call display, answering machine and still get the busy signal. I have filters on every line except the modem for wireless internet.The fax is set higher than the answering machine ring number. This busy situation occurs wether I try to fax from the HP control panel or through the software. I simply just get confused trying to resolve this with the HP information. Anyone Had a similar problem?

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