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HP forum: HP phone number to tech support here in the USA?

by: Big Steve December 17, 2009 12:27 PM PST

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HP phone number to tech support here in the USA?

by Big Steve - 12/17/09 12:27 PM

Does anyone know of a phone number to HP tech support that's here in the USA and not India? I have an HP Photosmart C5280 inkjet printer that I'm having some printing issues with and would love to speak to someone at HP in tech support who doesn't sound like they're in India or somewhere else.

I am fully aware that a lot of tech support jobs are getting "outsourced" to India and the Philippines(sp?), I can understand the techs who are based in the Philippines (sp?) but gawd those techs from India I just can't deal with. I was on the phone with one today for about 30 minutes and the guy just talked in circles and when he sensed I was getting aggravated my call suddenly got disconnected. So if anyone on this board knows of an HP tech support phone number based here in the USA where I can talk to someone who can speak "good" english let me know.


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no support unless your corp

by davidwusa - 11/8/10 11:37 AM

In Reply to: HP phone number to tech support here in the USA? by Big Steve

I too am tired of this calling India or Phill. I have been yelled at, I have and feel degrated and they keep you on line forever chatting about the same thing ...over, and over, and over, and over.

I live in the USA, I WANT USA SUPPORT!


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if the tech were in a US phone room they'd be fired

by Corneliaamiri - 3/14/13 3:58 AM

In Reply to: no support unless your corp by davidwusa

I called HP tech support and I read to them the exact error message I was getting on my PC and the support person then said so you are saying and he said something that was the total opposite of what I said and the total opposite of the error message. I called back and got another person who either could not comprehend a word I was saying - they can say English words but apparently don't understand the meaning of any thing said to them - or they are pretending not to understand so they can get paid for work but not do any work - either way it seems illegal on the part of HP as they say they give a year warranty support but there is no support as the reps they hire will not help - possibly don't understand English and yet HP supports their behavior in full. If an American customer service rep acted like that they'd be fired.


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