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HP forum: Photosmart B109n problems

by: pa4210 November 17, 2009 2:10 AM PST

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Photosmart B109n problems

by pa4210 - 11/17/09 2:10 AM

Having just installed a HP Photosmart B109n wireless printer on the network at home I am now not now able to access the internet from any computer on the network. Any ideas?


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tips

by jeff_windows_team Windows Outreach Team - 11/20/09 3:38 PM

In Reply to: Photosmart B109n problems by pa4210

Have you gone through the Windows diagnostic tool?

http://windows.microsoft.com/en-us/windows-vista/Troubleshoot-network-connection-problems

What does you internet connection icon look like in the taskbar?

Jeff

Windows Outreach Team

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Same issue

by PrinterPariah - 11/14/12 9:17 AM

In Reply to: tips by jeff_windows_team Windows Outreach Team

Hi, I'm having the same problem as above. I installed the b109n and now I cannot connect to the internet. The windows troubleshooter says that the DNS server is not responding.

It is definitely the printer as the internet comes back into operation when I switch the printer off. What can I do to fix this?


thanks.


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