CNET TechTracker forum: AcomData Storage Divice

AcomData Ondango SHD160UFAPE-54 , but Google does list AcomData Ondango SHD060UFAPE-54, (note 060 and not 160).

Is the 060 the one you mean? If so, I couldn't even find any manuals or drivers for it.

Does it need drivers? The external drives I have didn't need any. What happens if you just connect it to your computer?

You have posted in the CNET TechTracker forum. Is that because TechTracker notified you of updates for this external drive?

Mark

I'm not sure if it a 160 or 060. The Model Number in the little book that comes with it reads SHDxxxFAPE-54. So, it might be 060 you replace the xxx's with. But, I figured you replace it with how many GB's it holds. That would also make sense of why I couldn't find the Software. But, if I plug it into the Computer, it just does nothing. The blue light on the Device comes on, but nothing on the Computer. I even tried going though 'My Computer' and 'Manage My Computer'. But, I can't find it anywhere on the Computer. I have even tried it on two other Computers, a Laptop, and a Mac. Still no luck. The only thing I can think of, is since the AcomData Site is closed, it can't find the Software to download. And, I wasn't exactly sure where to post it to be honest. This is the first time I have been on this Site.

Mike

Not a problem posting here, I just wasn't sure you were aware there are other forums.

Well this is a strange one. I tried AcomData.com and got nothing as well so it looks like they are out of business. I still can't find any manuals or drivers for this drive.

I see you said My Computer doesn't show this drive is connected, but I wonder if it shows up in Disk Management? If you haven't tried that, do that next. Control Panel > Administrative Tools > Computer Management > Disk Management.

If it does show up there what does it say about this drive? Can you right click the drive in the bottom half of the screen and see options? If so, which ones?

Mark

Ok. I went to Disk Management, and nothing shows up there. It's so strange. The light on the device turns on and everything, but it doesn't show up anywhere. Like I said, the only thing I can think of, is the Software.

- If it's a new drive, back to the shop and get one that works (warranty!).
- If second hand, ask the previous owner.
- If it used to work with you and suddenly doesn't without you doing anything special, most likely it's gone south. Disk Management, as advised by Mark, is a useful diagnostic tool. It could even be you can revive the drive by deleting all partitions and making a new one. Please tell what happens.

Kees

Mark - Ok. I went to Disk Management, and nothing shows up there. It's so strange. The light on the device turns on and everything, but it doesn't show up anywhere. Like I said, the only thing I can think of, is the Software.

Kees - It is a brand new Drive, but I have already tried sending it back, and getting anew one. They both do the same thing. Also, what do you mean by reviving the Drive by deleting all Platforms and making a new one?

Mike

If it doesn't show up in Disk Management, and your OS is Windows XP or higher (Vista, 7) and you use the USB connection (not the 1394 in Windows) something is wrong hardware-wise.

Things you can try:
- does another external disk work on your PC
- can this disk be seen by disc management at another PC?
- does Linux (boot from a Linux Live CD) see it?

Back to the shop, let them show it works with them and, if not, get your money back.

Kees

It does not show up in Disk Management, or Device Management. It doesn't show up on other PC's, Also, I use the 1394. But, it's just too odd to think I got two brand new Drives, and they both have the same problem. I read the Manual, and it says that the Software will automatically download, which means it should have software, right? I'm not sure. I thought it was one thing, but now it seems I was wrong. Who knew this could be such a pain in the Butt? Lol

It doesn't show up in Disk Management, or Device Management. And, other devices do work on the Computer. This is the only one I'm having problems with.

sadly it seems as if it is dead.

It happens. I have a couple of Seagate hard drives like that. The enclosures light up but no-one is at home.

Mark

So strange. But, I guess there's nothing I cn do about it. In the Future, do you recommend any specific type of Hard Drive?

Any where the manufacturer is still in business?

I have one hard drive from a relatively unknown supplier called Freecom. I have had it for years and it is still purring along.

I now purchase 'named' drives, Seagate, and just enclose them in USB hard drive enclosures.

However, I have recently obtained a set of USB 2.0 to IDE / SATA Converter Cable, (Amazon.com), and I am planning to try these out shortly.

I use Amazon a lot for my supplies.

Mark

Ya. I suppose this time I'm going to do some research before buying. I've learned my lesson. Lol But, thank you for all your help.