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CNET TechTracker forum: Error submitting scan results to server.

by: dooms94 May 12, 2012 6:41 AM PDT

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Error submitting scan results to server.

by dooms94 - 5/12/12 6:41 AM

" An error occurred during the scan:


Error submitting scan results to server.

<span>Please try the scan again.
<span>

<span>If available, TechTracker will show the last successful scan results.
<span>

<span>If you continue to see this error please contact CNET TechTracker Support (http://www.cnet.com/techtracker) for further assistance. "
<span>

<span>

<span>already few days I keep get this error,i even re-downloaded and re-install TechTracker also i allow it through my Fire-Wall and added to my Anti-Virus exclusions list but still shows this error..


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I've sent you instructions for a "clean install"

by CNETSupport CNET staff - 5/17/12 4:27 PM

In Reply to: Error submitting scan results to server. by dooms94

Hi dooms94,

I see that you submitted a support ticket for this issue on May 6; it would be easiest to continue troubleshooting by replying to our messages there (or submitting a new ticket), as we see those messages as soon as they are submitted, hence the response time will generally be much quicker.

I have replied to your support ticket with instructions for performing a "clean install" of TechTracker, and you should receive an e-mail notification of that message as well. Please respond to that message if you need further assistance.

Regards,
Jen
CNET TechTracker Support


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