CNET TechTracker forum: TechTracker Plus Registration

TechTracker is a bit unusual in that the free and paid versions use the same application, which does not need to be registered/activated. After purchasing a subscription, you should have been prompted to associate the subscription with a CNET account. That's all that's required. From then on, when logged in with that account, you should see the TechTracker Plus logo and functionality when visiting http://www.cnet.com/techtracker/ as well as additional download options on Download.com product pages. Clicking one of those new download links will trigger the "Plus" functionality in the TechTracker application you installed.

Hope this helps,
John

I, too, have done all of the steps you mention. In my case, the TT *site* shows the "Plus" logo and additional drop-down list of download/installation options. But no matter what I try (i.e. everything--and then some), the TT *program* will NOT unlock the "Plus" functionality, meaning that I cannot use ANY of the download/install options at all. So not only can't I use the "Plus" features of my paid subscription, I can't use TechTracker AT ALL. I'm worse off now than when I was using the free TechTracker.

I've tried absolutely everything I can think of and every suggestion I have found posted in these CNET forums. Uninstalling, rebooting, reinstalling, re-reinstalling, multiple attempts at removing/adding my computer from TT's list, etc, etc, etc... Nothing works.

This whole TechTracker Plus ordeal over the last few weeks has caused such great frustration that I--a grown man--have ended up in tears on more than one occasion. I've pretty much decided that I'm going to contact CNET for a refund, but I first wanted to post my specific situation here in a last-chance effort, just in case there might be a solution for me.

TechTracker Plus, in my never-to-be-humble opinion, is among the worst of EPIC FAILs. I'll never understand why they shut down VersionTracker Plus--ESPECIALLY when their plan all along was to replace it with this sh*tware. VersionTracker wasn't perfect by any means, but you know what? IT WORKED! If it ain't broke, don't "fix" it.