CNET TechTracker forum: Elusiva Universal Printer Software - featureLESS

by: cameronweir March 9, 2010 2:00 PM PST

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Elusiva Universal Printer Software - featureLESS

by cameronweir - 3/9/10 2:00 PM

We recently purchased Elusiva Universal Print software for Terminal Services. The site advertises that
"Universal Printer extends Windows Terminal Services providing a fast, secure, reliable and efficient print solution. The easy-to-use software works with Windows and Linux/Unix clients enhancing Remote Desktop printing with driver-free technology that eliminates the need for printer drivers administration in terminal services environments"

The product does create a universal printer that autocreates user printers but it does NOT extend printing functionality. It does not natively extend some of the print functionality to clients. Users cannot change trays, or select basic features such as duplex (doublesided) Printing. In our case it also will not extend the defaults for colour printers to only print in Black and White. We have an issue as well where envelopes will not print the text from Word... just activate the envelope feeder. There is no application console for settings to make changes. If need support for what appears to be entry level and buggy software... you will need to pay a $70 incident. Better that you add printers manually to your Terminal Server or look other products.

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