I was sold an ibook without ilife
by StellaD--2008 - 10/29/09 12:36 PM
I work on a desktop but was taking an extended trip out of town and needed a laptop. I didn't want to spend a lot of money, so I went to a local store (independent) and bought the least expensive laptop they had; an ibook G4. When I got back from my trip and wanted to download photos, I discovered there was no iphoto application; in fact, all of ilife was missing. Even my old G4 tower purchased in 2000 had iphoto so I knew there must be something wrong here.
I called the store expecting that they'd say, "So sorry, don't know how that happened but happy to put it back on for you." Instead I spoke to a young kid who first tried to tell me my ibook didn't come with ilife. I looked up the specs and told him ilife in fact came standard on the ibook G4. Someone for some reason must've removed it. When I called him on his error, his response was to blame me for not noticing that the computer didn't have all the requisite software before I bought it. Seemed to me, if a computer is missing standard software, that's something a retailer should be required to disclose, but the kid's attitude from word one was "I have no intention of helping you." He then told me they could install it but I would have to pay for it. It seemed a bit messed-up that I should have to pay for something that should've been on the computer and included in its price when they sold it to me.
My question is: is there anyplace I could download iphoto (even an old version) for free? What's the least expensive solution here?
And am I crazy to think that this store, if it wanted to retain good customer relations, should offer to fix this asap?