itunes support problems
by lisa@... - 1/2/13 12:13 PM
Anyone else frustrated with itunes support? I just had an experience where they were having trouble "verifying" my account (tho i had correctly verified my credit card and multiple other things) because it took a couple of tries to match a registered device (tho i have multiple registered devices) since the software updated.
Because the support agent accessed my account multiple times, it was put on 24 hour hold for "my security" which seems ridiculous since APPLE was the one who had been accessing my account v. some hacker.