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iTunes forum: Home Sharing Crashes On Apple TV / iTunes

by: ichibo780 April 27, 2012 4:57 PM PDT

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Home Sharing Crashes On Apple TV / iTunes

by ichibo780 - 4/27/12 4:57 PM

When a user attempts to navigate their iTunes menu on Apple TV via Apple's Home Sharing, Home Sharing crashes. Some users do not experience the problem using Airtime when they navigate their iTunes menu from their PC/Macs, but the problem returns, and Home Sharing crashes again, when the user attempts to navigate their iTunes menu from their Apple TV. The problem seems to have started with the latest ATV update. Several ATV Community discussions have voiced their frustration, but no word from Apple or patches are available, yet.


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So that old issue?

by R. Proffitt Moderator - 4/27/12 9:44 PM

In Reply to: Home Sharing Crashes On Apple TV / iTunes by ichibo780

I found it does that when the PC hits an oddly encoded video.

But you are right, why would any consumer want to know this?
Bob


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Old Issue, New Issue

by ichibo780 - 4/29/12 2:09 PM

In Reply to: So that old issue? by R. Proffitt Moderator

Regardless, it seems there are an increasing number of users who are having this problem. A consumer would want to know to help him or her decide if its worth the trouble. None have found that this particular hiccup is easy to diagnose, and a lot of users are getting quite frustrated. The Apple site threads on this issue are sizable.


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I agree.

by R. Proffitt Moderator - 4/29/12 2:20 PM

In Reply to: Old Issue, New Issue by ichibo780

And let's say Apple did fix it by disallowing content that crashes the "codec" on a PC.

Now would users be any happier? Remember that Apple does not supply that software (same for Microsoft) so here's the problem. How to solve this?

Yes, I'm very aware of this issue, it's been with us for over a decade. If you want to discuss it that's OK but it is a shame that folk think it is a MSFT or Apple issue.
Bob


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