Manage updates with the Download App
I recently purchased and connected my LG TV (55LM7600) to my Denon AVR 1913 receiver, a Verizon FIOS TV HD DVR satellite box (by Motorola), and surround sound speakers (Energy Take Classic 5.1). I used HDMI cables to connect the TV and DVR to the receiver. I am using the wireless internet menu on my Smart TV application list to access Netflix, Youtube, etc.
When previewing these app's, I only get sound through the LG TV's speakers, yet I can still hear the television program I am watching off of my FIOS DVR through the surround sound. The audio stays with the show I am watching on TV but the video/what is showing on my TV is the applications.
I get sound through my surround sound the speakers when I watch TV or a DVD but not when I access the Smart Apps. Do I need to use a digital optical audio cable to fix the problem, if so why can't everything be ran through my HDMI cables. Any help would be greatly appreciated.
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Yup.
by R. Proffitt 
- 1/29/13 7:16 PM
In Reply to: LG 55LM7600 No sound with smart TV Apps by esterud2000
You will see the same complaint over in the Samsung forum. The maker blames the app authors. This is new ground for consumers where a TV has apps like Windows. You don't complain to Dell if an app fails (most of the time.)
In this case if LG can't fix it I strongly suggest you return the product.
Bob
LG 55LM7600
by esterud2000 - 1/30/13 4:31 AM
In Reply to: Yup. by R. Proffitt
Thanks for the information, I went ahead and ordered an digital optical audio cable from my favorite online store (monoprice) shortly after I posted this yesterday. When the cable comes in I am going to try it out and hopefully it will fix the issue. Once installed I will post if it worked or not. Other than that issue, it is a great TV and I would hate to have to return it and start the search for new TV all over again.
Fix
by esterud2000 - 2/11/13 9:56 AM
In Reply to: Yup. by R. Proffitt
I received my digital optical audio cable from Monoprice, connected it up and everything works great now. I actually found out what the issue was (I could probably get away with one HDMI cable running everything). When I was watching cable and switched to my applications (to watch netflix, etc.) the reason I was still hearing the cable box sounds is because I never switched my receiver over to TV input. I had kept it on cable box input. I may be a little slow trying to learn my new devices, but I figured it out, and everything works great now. Thanks for your response, hopefully this helps someone out in the future.
Total posts: 4 (Showing page 1 of 1)
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