QuickTime MPEG Component
by birdy1928 - 2/22/13 5:34 PM
I purchased this from the Apple Store to use for converting videos from a Panasonic D-300 digicam's mini RAM disc. That was about 3 years ago. During an upgrade of my iMac OS it got lost but was replaced promptly.
When upgrading to Snow Leopard last year I had a crash and it got lost again. This time the Apple gurus told me they don't keep records that far back and the original purchase order had been stricken.
Despite my giving them dates and case numbers, in addition to the order number, they have refused an issue of an item that I purchased and have records for.
I have since stopped buying anything from them since they can't be trusted.
I wonder how many of us Apple-ites have had similar experiences and how Steve would react hearing this lack of trust by his staff to the Apple loyalists.