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AVG forum: Is Win32/DH{QSAIV04} a false positive?

by: BadFish904 December 19, 2012 1:09 AM PST

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Is Win32/DH{QSAIV04} a false positive?

by BadFish904 - 12/19/12 1:09 AM

AVG Resident Shield is saying the file named F:\HSMSetup_Global.exe is a threat. It says it may be due to an unknown virus Win32/DH{QSAIV04}. It is a file brought up by a new "htc one x plus" phone that is detected when I tried to load the drivers. The first time I plugged the phone into the pc it worked fine. Now a virus alert pops up and the phones storage does not show up in explorer. It looks like the phone sets up a virtual optical drive. I am running Windows 7 Home Premium 64-bit service pack 1. Everything works fine when I run it on my Windows XP work computer which is also running AVG. Is this a false positive?

Any help is appreciated!

Thank you,
Ian


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RE: Is Win32/DH{QSAIV04} a false positive?

by Jan_AVG AVG staff - 12/19/12 6:44 AM

In Reply to: Is Win32/DH{QSAIV04} a false positive? by BadFish904

Hi Ian,

This detection seems to be false positive to me. I recommend following this article to verify false detection and send us sample.

Thanks,
Jan


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