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AVG forum: stop web from putting program on my computor about virus

by: flhray November 13, 2012 10:45 AM PST

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stop web from putting program on my computor about virus

by flhray - 11/13/12 10:45 AM

have people put program on my computor from the web
saying i have virus on my computor and can stop program or delete it have to wipe out drive and start over

what can i do about this

ray


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Ststem etc

by pgc3 - 11/13/12 11:08 AM

In Reply to: stop web from putting program on my computor about virus by flhray

More information would/will be need to determine what, if anything, is going on. System information, OS and specifically a name or some nomenclature on the particular problem/issue.


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RE: stop web from putting program on my computor about virus

by JiriF_AVG AVG staff - 11/14/12 12:37 AM

In Reply to: stop web from putting program on my computor about virus by flhray

Hi flhray,

You can try scanning the computer using updated AVG Rescue CD. It will remove known infection with ease as the infection or any rootkit won't be running (AVG Rescue CD runs on a live Linux OS).
If that won't help, please provide us with more information as mentioned by pgc3 above. Kindly include an msinfo output with your reply for basic overview of your system environment.

Thank you.


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