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AVG forum: Outlook 2010 blank emails

by: mkcarr November 12, 2012 4:48 AM PST

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Outlook 2010 blank emails

by mkcarr - 11/12/12 4:48 AM

I just downloaded AVG Free 2013. I'm running Windows 8 and Office 2010 Professional Plus on my laptop. Several of my incoming emails appear blank on the laptop - I can see them on my iPad. I see that this issue has been labeled "solved" on the AVG website - but it's not solved on my laptop! What should I do? I've temporarily disabled the email security feature, but of course that's the main reason I downloaded AVG to begin with. Thanks.


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RE: Outlook 2010 blank emails

by JiriF_AVG AVG staff - 11/13/12 5:16 AM

In Reply to: Outlook 2010 blank emails by mkcarr

Hi mkcarr,

You are probably referring to this AVG Forums thread. Since that occurrence, I don't remember the issue to be reported again with AVG 2013.

A/ If you are already troubleshooting the issue in AVG Forums, please continue there and put here a link to your thread (for other readers who may be facing the same trouble).

B/ If the issue is not being investigated yet, please use this diagnostic utility to gather all AVG log files together with basic system information. Kindly provide valid e-mail address, the troubleshooting will continue via e-mails. In the message body, please either describe the issue in details or summarize it briefly and copy and paste a link to this discussion thread there (http://forums.cnet.com/7723-19703_102-577595/outlook-2010-blank-emails). Make sure to mention that the issue is resolved after disabling the E-mail protection.

Thank you for reporting the issue.


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blank emails outlook 2010 pro

by yakarsi - 12/17/12 7:55 AM

In Reply to: RE: Outlook 2010 blank emails by JiriF_AVG AVG staff

getting blank emails ; no body, no subject , no sender
i am not using avg . i am using kaspersky on one macine and microsoft security essentials on another


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If you are not using AVG then ????

by R. Proffitt Moderator - 12/17/12 7:58 AM

In Reply to: blank emails outlook 2010 pro by yakarsi

It's best you find the forum for the app you are using. Hopefully they know if Kap does this.

HOWEVER with all the spam that goes out, I get the occasional empty email. It's rare enough that I just delete it and move on.
Bob


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